PC Repairs - Web Design and Hosting - Custom PC's - Virus and Spyware Removal - ICT Consulting - Hardware Upgrades
PC Healthcheck - Wireless Network - Lost Password Discovery - Security - Data Recovery
Stoke - Stafford - Cheadle - Leek - Newcastle-under Lyme - Stone - Barlaston - Trentham - Alsager - Crewe - Kidsgrove - Blythe Bridge - Longton - Meir
Weston Coyney - Werrington - Tunstall - Burslem - Audlem - Fenton - Uttoxeter - Tean - Forsbrook - Staffordshire
High Sky IT Services

For all your Business and Home IT Requirements
For a friendly, efficient service, call us today
01782 393384

Frequently Asked Questions

How soon can you solve my computer problem?

If you phone before 12 noon we will do our best to get a technician to you the same day or you can come to us, otherwise we will be with you the next day. If you need repair help urgently we may be able to re-arrange our day for you - just ask!

Office: 01782 393384  - Mobile: 07731 713137

Most computer repairs will be carried out there and then, if we need to take your computer away we will usually return it the next working day.

Data Recovery - I have deleted a file that I need!

Phone us now! Let's get it undeleted - problem solved!
We have a very high success rate for recovering deleted files and for recovering files from formatted or corrupted hard drives.

Has your hard drive died? Is your hard drive clicking? Hard drive not recognised by your system? Deleted photos or music?Data recovery is just a call away. If you are experiencing DATA LOSS: Turn the computer off NOW!

Visit High Sky's data recovery page

Do free Anti-Virus Programs actually work?

We quite often get asked 'do free anti virus programs actually work?' The answer is yes, most of them work very well but some of them have a hidden agenda! If you use your computer for personal use at home there are a couple of well known trusted anti virus programs that will work well for you.

Up to date anti virus - - less repair cost - - fact!

I just need some free advice to fix my pc!

Want to try your own repair? We're always willing to offer free advice. If we can help you solve a simple problem over the phone, we will. Quite often there is a simple fix that can be guided over the telephone - Call us and ask away! There will be no charge for a quick chat!

What support do you offer for Business?

High Sky offer a range of support and maintenance contracts for servers, computers and laptops. We will tailor our service to support your company needs, our IT support will be EXACTLY what you are looking for!

We specialise in small businesses support which includes companies using 1 to 75 Computers.

More about what we offer can be found here

How can I keep my computer running well?

A good up to date anti virus, anti spyware program and a firewall BUT, all three of these will only do their job if they are installed, configured & used properly! We can advise or install them for you...

Regular deletion of temporary files etc. and regularly running Windows disk defragmenter - Anti-Virus - Anti Spyware - that's how simple it is.

A six monthly Health Check is also recommended.

Upgrade or new Custom Built PC?

It all depends on how upgradeable your old pc is and what you want to achieve! The biggest and most cost effective power boost for your computer is adding memory (RAM) The price is constantly going down and the upgrade is simple!

Custom Build PC? Whatever your requirements, we can build you a computer system to exceed your expectations. Advice on which components to spend the most money on and what you can safely cut back on. See our upgrade page

How much does it cost?

Home computer users can expect to pay just £30 per hour This is a greatly reduced rate compared to what businesses pay but still the same great level of service!

Business customers can expect to pay from £30 per hour. If you would like us to come out at 10pm or if you require an immediate call out this will be charged at a premium.

Cheaper still - ask about our £15 for 30 minutes super deal.

What area do you cover for Computer & Laptop repair and services?

From our offices in Stoke-on-Trent we can cover the whole of Staffordshire for our PC Repair service. (Our ICT Consultancy and Web Services are UK Wide)